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Payments can be made by calling Patient Financial Services at (855) 204-6368. If you would prefer to speak with someone in person, visit us at our Patient Financial Services office located at 505 South Burg Street, Kimball, Nebraska 69145.
It can take 3 to 5 days for payments to post to your account. If it has been longer than 5 business days since you made your payment and you do not see it has posted, you may contact Patient Financial Services at (855) 204-6368 or visit us at our Patient Financial Serviced office located at 505 South Burg Street, Kimball, Nebraska 69145.
We are committed to your health and well-being. We want to make sure you are able to receive the care you need, when you need it – without financial concerns standing in your way. That’s why we provide affordable financing options for eligible patients. Call (855) 204-6368 for information on payment plans.
We want your experience with us to be as easy and comfortable as possible, and financial services is no different. If you have billing or financing questions, Patient Financial Services can be reached at (855) 204-6368. If you would prefer to speak with someone in person, visit us at our Patient Financial Services office located at 505 South Burg Street, Kimball, Nebraska 69145.
Yes, during business hours, payments may be dropped off at the hospital registration desk in the main lobby. You may also drop payments into our secure drop box at any time. The drop box is conveniently located at the clinic entrance on the south side of the hospital.
You may receive billing statements from other entities such as Advanced Medical Imaging or some of our specialty clinic providers’ offices that are a result of your visit to our hospital. These providers have their own billing and accounting procedures. If you receive a bill from them and have questions, please contact them directly.
First, we have separate billing systems for clinic and hospital services. That means if you are at both the hospital and clinic for services on the same day, you will receive two different bills.
Secondly, if you have Medicare or Medicaid as insurance coverage, they require us to bill all lab tests performed in the clinic on our hospital system. That means if you are at the clinic for services and have a lab test done, you will receive two different bills.
For certain services like the emergency department, we must bill most insurances on a hospital claim for facility services and a doctor claim for the physician who evaluated and treated you. This results in two claims and two subsequent Explanations of your Benefits.